Logo
BodyBGTop

CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

September 29, 2014

CRM Across the Wire
Nimble Launches Android Smart Contacts App
New Nimble Android app delivers intelligent relationship insights for business contacts.
Experian Marketing Services Launches OmniView Identity-Linkage Engine
OmniView provides persistent customer identification across channels.
ClearSlide Acquires SeedMail and Introduces ClearSlide Mail
ClearSlide Mail lets salespeople manage email with their mobile devices.
Selligy Releases Sales Opportunity Manager
New product helps salespeople prepare what-if scenarios and update goals accordingly.
Jacada Launches Visual IVR for Cisco
Jacada extends Cisco Unified Customer Voice Portal to the smartphone with a visual interface.
Pipeliner CRM Integrates With PandaDoc for Contract Management
The integration merges pipeline management and document analytics.
CRM Featured Articles
Salesforce.com Launches Journey Builder for Apps; Partners with Omnicom
The new solution enables companies to incorporate mobile apps into customer journeys.
Kana Connect 2014: Connecting the Dots Between Customer and Employee Journeys
Speakers highlight the problem of service gaps between channels. (Featured on SmartCustomerService.com.)
Insight
Call Handling Time Continues to Rise
Sales and customer service calls take 16 percent longer today.
Pint of View
Neutering Net Neutrality
Let's put the brakes on a separate, but unequal, future for bandwidth providers.
Viewpoints
3 Ways Mobile Apps Can Elevate Your Customers' Experience
Reliable tracking of service and employees can give your business a significant competitive advantage.
Web-Only Bonus Articles
The State of B2B Self-Service in 2014
A TSIA survey reveals that a majority of respondents prefer self-service to other channels, but few are finding what they need. (Featured on SmartCustomerService.com.)



Email Address:
 
[Newsletters] [Home]
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us