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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

April 07, 2014

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The Future of CRM Is Outcome-Driven
Between company-centric and customer-centric, there needs to be a middle ground.
CRM Across the Wire
D&B Launches Enhanced D&B360 Data Cloud Connector for Oracle Eloqua
D&B's improved D&B360 Connector offers faster, easier access to D&B business insight.
ReachLocal Launches ReachSEO
ReachSEO is designed to help SMBs increase visibility, leads, and ROI for their Web sites.
Nimble Launches Version 2.0 of Smart Contacts Widget
Nimble brings relationship insights and collaboration workflow for contacts to leading business productivity apps, including Gmail and Chrome browser.
Jaspersoft Partners with Talend for Big Data Solution
Jaspersoft's new Extract, Transform, and Load (ETL) Expanded Big Data Edition lets users get more from big data.
Hitachi Solutions Acquires Microsoft Dynamics CRM Consultancy Customer Effective
The strategic acquisition of Customer Effective strengthens Hitachi's CRM capabilities and resources and position in the financial services industry.
CRM Featured News
4INFO Launches AdHaven Bullseye MultiScreen (Video Interview)
The multiscreen solution will improve campaign targeting and delivery by measuring actual sales.
Are You Serving Your Mobile Customers?
Do you have a strategy to handle your mobile customers—or are you thinking about implementing one? Here are some tips to point you in the right direction. (Featured on SmartCustomerService,com.)
Magazine Features
The 4 Pillars of Responsible Customer Engagement
Relevance, respect, credibility, and value are key to great experiences.
Viewpoints
Taking Inspiration from Amazon and Netflix
Companies must flip the BI model from IT-dependent to self-sufficient.



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