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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

March 24, 2014

CRM Across the Wire
Cirrus Insight Brings Eloqua Marketing Automation to Gmail
New integration brings information from Eloqua right into the Gmail inbox.
Roambi Integrates with Box for Dynamic Mobile Data Reports
The partnership between Roambi and Box enables reports to be generated and seen on any mobile device.
8x8 Partners with Teleopti
The partnership between 8x8 and Teleopti delivers integrated virtual contact center and workforce management solutions.
Ellie Mae Launches Encompass CRM
End-to-end CRM and marketing automation system delivers new capabilities to drive new business and ensure compliance.
Jaspersoft Partners with MapR Technologies
The partnership between Jaspersoft and MapR extends analytics to the Hadoop environment.
Alteryx Partners with DataSift for Advanced Analytics
The partnership between DataSift and Alteryx unifies social and enterprise data to drive advanced analytics,
CRM Featured News
Genesys Acquires Social Customer Care Provider Solariat
With the acquisition, Genesys aims to expand its social media engagement capabilities.
Brand Marketers Have More Mobile Engagement Choices with New Scanlife Platform
Mobile site builder and rule-based experiences create more personalization.
Happy Customer Service Agents Are Critical to the Bottom Line
While management focuses on satisfying customers, it starts with your front line. Are you making it easy for your agents to wow your customers? (Featured on SmartCustomerService.com.)
Insight
More Brands Invest in Video Marketing
High-consideration purchases and touch points a strong fit for online videos.
Big Data Prompts 'Analytics Everywhere' Solutions
Everyday users can turn data into insight.
Viewpoints
Take the Pandora Approach to Lead Management
Deliver leads based on past profiles and engagement data.



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