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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

October 02, 2013

CRM Featured News
Tag Management Provider Tealium Announces AudienceStream
The real-time audience discovery platform will help marketers leverage big data.
Acxiom Releases Audience Operating System
New cloud-based platform puts data and insights at marketers' fingertips.
Salesvue Launches Prospecting-To-Pipeline Solution on Salesforce.com's AppExchange
Customers can now use prospecting tools within Salesforce to help increase the daily call volumes of any sales team.
Calabrio Updates Its Calabrio ONE WFO Suite
Newest version features a new user experience and advanced capabilities to support the integrated, connected contact center.
Amazon Snags Top Spot with Best in Class Mobile Offerings
Amazon topped the latest eChannel Retail Benchmark study after its mobile channels outperformed the brand's Web site.
Front Office
Manage Data or Be Managed by It
Organizations should take a serious look at how they are managing their data.
Magazine Features
Digital Advertising Gets Personal
Improve customer engagement with real-time marketing.
Viewpoints
Creating a Cohesive Online Customer Support Network With Web Chat
Customers are increasingly choosing the Internet instead of making phone calls. Here's what enterprises can do to evolve their Web solutions to better serve customers and create integrated support experiences.
Connect with Your Customers via Transactional Messaging
Take conversations from bulky to believable.



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