Logo
BodyBGTop

CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

August 21, 2013

CRM Featured News
SAP Releases SAP Social Contact Intelligence
The new analytics application lets companies derive sentiment analysis and contact insights from internal and external sources.
Parature Announces Latest Version of Its Multichannel Customer Service Software
The solution offers improved agent efficiency and case management through updates in service level agreements, automation, in-app mashups, Mobile Service Desk, and reporting.
Echopass Releases Large Enterprise Edition Bundle
New bundled cloud package includes more than 40 apps for large contact centers.
LiveLOOK Adds In-App Capabilities to Customer Service Solutions
New In-App Co-Browse solution lets customer service agents help customers find what they need in mobile applications.
What Experiences Will Your Customers Remember?
Good or bad, some experiences stay in consumers' minds for years. The difference between the two lies in the hands of your employees.
Insight
How to Beat Showrooming
Retailers don't have to feel powerless against the Internet.
Pint of View
Giving Small CRM Players Due Credit
CRM's reality contest, and why you should pay attention.
Viewpoints
Five Hidden Factors That Can Make or Break Your Sales Team
Basic solutions for sales success.



Email Address:
 
[Newsletters] [Home]
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us