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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

May 29, 2013

CRM Featured News
Branded Content Marketing Sees Increase in Importance
More than 70 percent of brands and agencies surveyed plan to spend more on it next year.
Big Data Is Only One Part of the Personalization Equation
IBM Smarter Commerce speakers tout the importance of the customer.
IBM Grooms Watson for Customer Service
Debuts IBM Watson Engagement Advisor for omnichannel support.
SDL Launches Social Customer Analytics Framework
Measures customer, brand, product sentiment based on myriad factors.
Telligent Partners with SoCoCare for Social Customer Service
SoCoCare brings all-in-one social engagement platform for customer care to Telligent's community software.
D&B Releases Hoovers Analytics Product
Solution expands big business insight to smaller organizations.
Insight
Price Shapes Satisfaction
In a tight economy, companies must use VoC solutions for price sentiments.
Marketing and Sales Need Social Alignment
Teams should unify their social media strategies.
Viewpoints
Real-Time Marketing for a Real-Time World
Boost loyalty and profitability with event-based marketing.



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