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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 16, 2013

CRM Featured News
Cloud Sherpas Acquires Innoveer, Navigis
Acquisitions expand the cloud integrator's CRM advisory and cloud integration services.
Retailers Remake Store Strategies
At NRF 2013, major brands say they're rethinking in-store, online purchase behaviors.
Reevoo Releases New Social Data Analytics Solution
Revoo Insights uncovers opportunities, trends, and issues, allowing businesses to accelerate responses to customer needs.
60 Minutes with The Container Store, Starbucks, and Whole Foods CEOs
Leaders weigh in on the economy, government.
REAL ROI
IVR Fuels Improved Customer Service for Propane Supplier
AmeriGas offers targeted, more efficient solutions with a speech-enabled phone system from Message Technologies Inc.
The Tipping Point
Add Customer Satisfaction Through Analytics
Improve customer value to boost profitable growth.



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