CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 14, 2013

CRM Featured Articles
3CLogic Expands Integration with LeadMaster CRM to the UK
3CLogic's inbound, outbound, and blended cloud-based contact center software gives LeadMaster CRM clients comprehensive computer telephony capabilities for the LeadMaster system.
Total Communicator Solutions Debuts Mobile Marketing Communication Platform
Allows marketers to deliver offers based on location, shopping behavior, and preferences.
Genesys Extends Contact Center Routing to Support Microsoft Lync
Joint integration brings powerful communications and customer service capabilities across the enterprise.
NICE Rolls Out Voice Biometrics Solution
Technology aimed at reducing fraud in the contact center.
Comm100 Releases Live Chat 7.0
Comm100 upgrades its Live Chat solution with seamless Salesforce.com integration and a streamlined operator console.
Magazine Features
Boost Brand Advocates and Social Media Influencers
How to help these groups help your company shine.
Reality Check
The Pros and Cons of Gamification
What works within companies might call for caution with customers.
Create a Better Customer Web Experience
Improve customer self-service with granular content.

Email Address:
[Newsletters] [Home]
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us