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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

October 01, 2012

CRM Featured News
Noble Systems Acquires ALI Solutions
Unified contact center solutions provider gains analytic decisioning platform and top-tier client roster from the contact center analytics firm.
8x8 Receives Contact Center Patent
The patent covers technologies related to networked contact centers.
Bunchball Integrates with SugarCRM
Partnership will enable enterprise-wide gamification.
HootSuite Adds Conversations to Social Media Dashboard
The new service lets users communicate without leaving the HootSuite platform.
Front Office
A Look at Oracle's New Direction
Magazine Features
Oracle Recognizes the Need for Change
Mark Hurd is no stranger to big success. In his five years as president and CEO of HP, he was credited with righting the company's financially struggling ship. Now, starting his third year as president of Oracle, he is steering yet another big ship on a completely new course.
Viewpoints
Building Consumer Electronics Loyalty
"Superstacks" business model is key in combating low customer engagement.



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