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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

September 12, 2012

CRM Featured News
Demandware Accelerates Multichannel Commerce
Responsive Web design and new multichannel capabilities enable efficient implementation of shopping experiences across mobile, Web, and store.
Coveo Launches Coveo for Salesforce.com
Brings advanced search, unified indexing, to Sales and Service Cloud users.
Aspect Software Extends the Unified IP 7 Platform
Unified IP 7.1 includes new capability for compliance in proactive outbound outreach to mobile customers.
Aprimo Releases Service to Sales App
The new app converts customer interactions into sales opportunities.
Infosys Releases SpeedSolve Customer Service App
The solution was jointly developed with AT&T.
DoubleDutch Debuts Hive Mobile CRM Application
Gives sales reps social, gamified, and location-based features.
Magazine Features
Cracking the Code on Cyber Crimes
Despite efforts to proactively protect customer data, computer intrusions and online fraud are on the rise.
Scouting Report
The Revitalization of the Workforce Management Market
One-size-fits-all solutions are no longer the answer.
Viewpoints
Nine Essential Skills for B2B Marketers
In an industry that's constantly moving ahead, don't get left behind.



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