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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

August 13, 2012

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Klout for CRM? Ludicrous!
Being popular and being a good customer are not one and the same.
CRM Featured News
Interactive Intelligence Acquires Bay Bridge Decision Technologies
The acquisition will add long-term forecasting, planning and analysis capabilities to Interactive Intelligence's workforce optimization offering.
SDL Targets SMBs with Enterprise-Class Media Platform
New release includes advanced analytics, historical data, and self-service functionalities.
CDC Software, Consona Merge to Form Aptean
Enterprise application providers call ERP, CRM solutions "complementary."
Companies Expect Big Data to Significantly Impact Sales
Many feel access to a variety of data sources can also mean missed opportunities, report finds.
Magazine Features
The 2012 CRM Elite
Viewpoints
Seven Steps for a Social Contact Strategy
When it comes to sales, establishing trust is key.



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