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April 25, 2012

CRM Featured Articles
Infosys Partners with WPP on Digital Marketing Platform
Three leading Global 200 companies are leveraging the platform to accelerate digital engagement.
Knoa Software Launches EPM 7.0 for Oracle Siebel CRM
Experience and Performance Manager provides companies with detailed user reports.
Millbrook Rolls Out New Analytics Offering for Insurance Carriers
Property and casualty insurers get advanced data analytics for identifying new insights and growth opportunities
Social Dynamx Debuts Customer Care Solution
Platform is geared toward large-enterprise social media management
Embrace the Concept of "We"
Collaborators make the best competitors.
Consumers Want More Personalized Shopping Experiences
Studies show customers are willing to share data for better services, even though privacy is still a concern.
The Alchemy of Behavioral Targeting
Getting to know today's customer requires a new level of engagement.

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