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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

February 29, 2012

CRM Featured News
Zeacom Launches Communications Center 6.1
Version 6.1 introduces mobility applications for Android users, business intelligence features for the contact center, and tighter integration with Microsoft Lync.
Zilliant Grooms SalesMax for B2B Sales Teams
The cloud-based solution helps quantify and prioritize revenue growth and opportunities.
Customer Relationship Metrics Launches Social Media Business Intelligence Offering
New application identifies issues and lets companies take swift action to correct them.
Point of Reference Releases Mobile App
ReferenceStor Mobile lets salespeople access customer reference management system via mobile devices.
ToutApp Rolls Out Trackable Email via Salesforce Integration
Enhancement includes improved email insights and timesaving features.
Front Office
Prepare for a Multichannel Support Environment
Magazine Features
The 2012 Service Leaders
Viewpoints
Are You Sabotaging Your CRM Success?
Simplicity is key.



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