CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 09, 2012

CRM Featured Articles

"The Rail" Opens Up Advertising Opportunities for Restaurants

Viableware's new self-swipe payment offers coupons, apps, too.

TeamSupport.com Boosts Business Intelligence with Zoho Reports

Analytics add power to the company's SaaS-based help desk and customer support app.

Beyond the Arc, Attensity Team Up

Data analytics and strategy consultancy strengthens Social Customer Insights solution

Magazine Features

Can Mobile and IVR Avoid a Fight?

Customer interaction technologies should support one another, not compete

Viewpoints

The Social Customer Strikes Back

Avoid customer service faux pax with a proactive approach.

Reality Check

When Disruption Is Good

Subscription services lead the business revival