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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

December 14, 2011

CRM Featured News
Congress Moves to Cut Off Off-Shoring
Proposed legislation would prevent U.S. firms that offshore contact center jobs from receiving government funds.
Twitter Jumps into the Fray with Brand Pages
Marketers get a banner plus video and photo-embedded tweets.
Constant Contact Launches Marketing Tool for Small Businesses
Features include templates for Facebook landing pages and more.
SAP and NetBase Partner on Social Media Apps
Joint solution offers enhanced social media monitoring and analytics
Insight
Legislative Changes Proposed for Robocall Restrictions
A bill in Congress would allow for the delivery of time-sensitive information to mobile phones.
Reality Check
Sales Collaboration: Can I Get a Little Help Here?
Keeping pace in a changing world.
Viewpoints
Social CRM Changes More Than Your Data
Meeting the challenges takes a team effort.



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