Logo
BodyBGTop

CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

October 31, 2011

CRM Featured News
Verint Launches Fully Web-Enabled Enterprise WFM Solution
The offering continues to drive workforce management further into the enterprise with enhanced branch, contact center and back-office operations features.
SAP Updates Business One Package
Newest version includes improved campaign management and material requirements planning.
Emailvision Releases Campaign Commander Enterprise Edition
The new software combines customer intelligence with email, mobile, and social media campaign management.
SAS Adds to Conversation Center Capabilities
New features make customer engagements via Twitter even easier.
RightNow Releases CX for Twitter
The new service from RightNow expands the capability of the Twitter platform to provide immediate customer service to Twitter users.
Coveo Launches New Multichannel Text Analytics Software
The upgrade includes connectors to Twitter and JIRA, multi-role administration, and additional language support.
REAL ROI
Aetna Members Get Ann-swers
The insurer's virtual assistant engages more than 2 million chats, helping ferret out information on benefits, costs, and more
The Doctor Gets a Social Prescription
YouBeauty enlists Extole to launch a social media campaign



Email Address:
 
[Newsletters] [Home]
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us