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October 12, 2011

CRM Featured Articles
Mobile Users Have Mixed Feelings About Location-Based Coupons
Consumers responding to a recent survey like the convenience but worry about security.
Mzinga Announces OmniSocial 2011
Extended social business ecosystem solution features advanced analytics and business intelligence.
Magazine Features
Just What the Marketer Ordered
Beth Fagan creates a corporate brand for Missouri Baptist Medical Center
Reality Check
Trust Trumps Technology
What does the customer want? versus What does it cost?
The Trouble with Traffic
What retailers can learn from baseball

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