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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 22, 2011

CRM Featured News
Longjump Announces Javelin and Relay
New offerings provide integrated social and mobile applications for customers.
LiveVox Delivers Cloud-Based Switching for Multisite Contact Centers
Private VoIP Cloud delivers multisite call routing with real-time agent presence while eliminating dependence on IP/PBXs.
Insight
Post While You Shop or Eat
Smartphones allow consumers to share their in-store experiences moments after they happen
REAL ROI
Reigniting Fireclay Tile’s Outdated Flame
Transition to Salesforce CRM brings savings, ease of use
Viewpoints
Fixing the Disconnect Between Sales and the Enterprise
Critical success factors and best practices to increase productivity



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