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June 22, 2011

CRM Featured News
Longjump Announces Javelin and Relay
New offerings provide integrated social and mobile applications for customers.
LiveVox Delivers Cloud-Based Switching for Multisite Contact Centers
Private VoIP Cloud delivers multisite call routing with real-time agent presence while eliminating dependence on IP/PBXs.
Post While You Shop or Eat
Smartphones allow consumers to share their in-store experiences moments after they happen
Reigniting Fireclay Tile’s Outdated Flame
Transition to Salesforce CRM brings savings, ease of use
Fixing the Disconnect Between Sales and the Enterprise
Critical success factors and best practices to increase productivity

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