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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 15, 2011

CRM Featured News
SAP Releases New Crystal Server and BusinessObjects Software
The releases are part of SAP's goal to bring customers of all sizes powerful, easy-to-use analytics solutions.
ExactTarget Partners with Marketo to Integrate Marketing Technologies
Solutions will be integrated via ExactTarget's Interactive Marketing Hub to help improve sales-marketing efficiency and deliver cross-channel campaigns.
Interactive Intelligence Releases Customer Interaction Center 4.0
Major new release of flagship IP communications software suite adds real-time speech analytics, increased scalability, Web portal access, and private cloud deployment model.
Insight
Radian6 Deal Enables Salesforce.com To Monitor the Social Web
Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant
Radian6 Sees Cloud Computing As Future of Marketing
Overshadowed by news of a deal with Salesforce.com, Radian6 user conference stresses need to engage with customers, not bombard them
Viewpoints
Pay to Be Loyal
Implement programs that effectively build relationships with your best customers



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