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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

May 16, 2011

CRM Featured News
SAP Expands Its Agreement with Verizon
The companies will jointly market and sell Verizon's Managed Mobility portfolio.
Alcatel-Lucent Sells 1,000th Hosted Contact Center Solution
The company sees a large appetite among businesses for solutions offered on a fully hosted or software-as-a-service basis.
Customers Satisfied With E-Retail
ForeSee Results ranks the top 100 retailers in annual report.
Insight
Will Paperless Payments Take Off Among Customers?
Pitney Bowes and others reveal digital delivery service applications
Pint of View
The Winter of Our Dis-Content
Trying on some bold "new" social media strategies in CRM
Viewpoints
Creating Loyalty in a Free Agency Workplace
Thinking big and innovating freely top the list



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