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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

May 04, 2011

CRM Featured News
inContact Launches Integration for Cloud-Based Call Routing and CRM Systems
The company's new Plugin Agent serves as an action engine for CRM systems
Front Office
Enter the Age of Analytics
To make the best use of your time and your company's CRM investments, you must measure what you manage.
Magazine Features
Web Analytics: What’s Worth Paying For?
While some solutions are free, marketers sacrifice time and rich analysis
Viewpoints
Keys to Achieving Customer Excellence
Four techniques that can generate award-winning customer satisfaction results



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