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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

February 16, 2011

CRM Featured News
Mobile Banking to Increase Five-Fold Over the Next Five Years
A Forrester forecast indicates one in five American consumers will be using online banking by 2015.
IVR Technology Group Announces iCAN Post-Call Surveys
This new survey application can be coupled with the company's IVR hosted services platform to provide call centers with easy access to automated telephony tools.
Front Office
The Next Killer App
Magazine Features
Betting on Bar Codes
Will the smart money back experimental technology?
Taking QR Codes to the Park
A Gray Area
Today's seniors can't be left out of IVR design decisions.



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