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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

September 22, 2008

CRM Featured News
Talisma Offers Customer Service Before Customers Need Any
The nGenera company's latest release looks to proactively avoid potentially poor experiences.
MarketSight Delivers On-Demand Data Analysis
Analytics delivered via software-as-a-service continues to expand the business-user-friendliness of statistical analysis.
The Calm Before the Business Storm
New research from DMG Consulting finds one out of every five contact centers is without a plan for business continuity or disaster recovery.
Better Business Deserves Better Images
With an improved graphics functionality, SPSS strives to make its solution more user-friendly.
Insight
Locating Intelligence
By knowing the "where" in anywhere, business intelligence just got a whole lot smarter.
Pint of View
View of Pints
You wanna go where everybody knows your liver.
Viewpoints
Dialer On-Demand
The evolution of the physical dialer.



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