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CRM Magazine's Cloud Dashboard (formerly SaaS Dashboard) electronic newsletter – Also written by CRM's award winning editorial staff, our Cloud Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Cloud Dashboard eNewsletter and get past the hype.

October 08, 2015

CRM Across the Wire
AgilOne Releases Mobile Clienteling App
Enhanced API empowers businesses to leverage 360-degree predictive customer profiles.
Interactive Intelligence Customer Engagement Cloud Service Now Available Throughout Europe
Interactive Intelligence makes PureCloud Engage available to the European market through Amazon Web Services, (Featured on SmartCustomerService.com.)
inContact Upgrades Cloud Customer Interaction Platform and Powers New RingCentral Contact Centre
The fall 2015 release of inContact's Cloud Customer Interaction Platform includes greater integrations and multichannel capabilities. (Featured on SmartCustomerService.com.)
CRM Featured Articles
Insight
Analytics Advance Through the Cloud
The analytics-as-a-service market is expected to grow fivefold in five years



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