Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

Head of International CRM

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

ORGANIZATION: StubHub,www.stubhub.com (an eBay company NASDAQ: EBAY)

StubHub is the world's largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company's unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company's FanProtect Guarantee™ processing a ticket every second today with billions of ticket sales each year globally. Company partners MLB, AEG, ESPN and many leading teams such as the San Francisco Giants and University of Texas, along with over 60 other teams in MLB, NBA, NHL and NCAA.

OUR VALUES

StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.
At StubHub, we are:

• Driven – We strive for excellence – constantly improving our game

• Courageous – We are bold & not afraid to challenge the status quo

• Inventive – We see what others don’t & pioneer new paths

• Richly Diverse – We recognize & respect everyone as a unique individual

• Brand – We experience the world through StubHub

The opportunity: Head of International CRM

Location: Madrid

What will you do?

• Lead CRM strategy and operation internationally (40+ markets)

• Inspire and grow a dedicated CRM team

• Define Global CRM strategy taking into account each market differences

• Improve this channel efficiencies

• Keep our company cutting edge in CRM technology

• Build and enhance world class best practices

• Define and improve workflows

• Connect with product team to lead improvement in CRM technology

• Strongly collaborate with fellow marketing leaders (markets & channels leads) to impact the business

• Positioned yourself as the ultimate expert on that field in our company

You

• Must have a bachelor’s degree in related fields: Marketing, Business etc.

• Minimum 10-year experience in online business, e-commerce with a demonstrable success track.

• Strong Experience in CRM (Salesforce Marketing Cloud) with demostrable success track

• Team leader who make people get together, give the best of themselves and create culture

• Team player than easily collaborate with fellow marketing leaders and other departments leaders

• Always think on how to improve and run tests constantly

• International experience that lead to understand differences between markets, culture and how it impact how CRM must be rolled out and that communication tools might change from market to market.

• Results & data oriented

• Strategic thinker

• Business-minded approach, able to move from the big picture/ strategic perspective to quick turnaround tactical execution – not afraid to roll up sleeves and get hands on.

• Passion and conviction for ideas and proposals – collaborator with first-rate communication and influencing skills

• English is required. Any other language is a plus.