This is the only event specifically for customer experience leaders in B-to-B companies. Held May 18-20 in the heart of downtown Seattle, this event will feature powerful keynote addresses, engaging workshops, and valuable networking all aimed at sharing best practices to improve the way companies drive business success through customer insights and intelligence.
The program is designed for networking and sharing. Attendees will have a chance to pick from more than 25 different CX topics to discuss and explore, and the agenda will be filled with cases and practical insights for B-to-B customer intelligence leaders.
Keynote sessions will be delivered by EMC’s VP of Total Customer Experience Carolyn Muise, Forrester Principal Analyst Megan Burns, author and generational expert Lynne Lancaster, mental health and well-being expert Dr. Will Miller, and author of the best-selling book, Boys in the Boat, Daniel James Brown.
Workshops, breakout sessions, and roundtable discussions will feature B-to-B journey mapping, data visualization, customer-focused culture assessments, CX storytelling, CX through the supply chain, the ROI of CX and much more.
Visit the CX Summit website to register and find out more at www.walkercxsummit.com.