Event Description

Over its 20 year history, the CRMC has become the premier event for Retail Marketing & CRM Executives. The 2013 agenda is packed with case studies from top executives at leading retail firms including American Airlines, Chico's, The Children’s Place, IKEA, ULTA, Whole Foods, and many more.  A diverse group of experts will also cover digital marketing, mobile and social media, customer behavior, the economy, and other topics of importance to retail CRMC practitioners. 

The networking opportunities at this event are simply unmatched anywhere else in the industry. Participants from 150+ retail chains, along with the country's leading vendors in the customer marketing space, attend this exclusive and intimate event of 600. Registration is available at http://register.thecrmc.com/.

Hotel Info:

Hilton Downtown Chicago

720 Michigan Avenue

Chicago, IL 60605

CRMC 2013 Hotel Reservations Page: https://resweb.passkey.com/go/crmc13

A ROADMAP TO REVENUE FOR PREDICTIVE ANALYTICS

The ability to make effective and timely decisions driven by valuable information hidden within a rapidly increasing mass of data is critical to the success of modern organizations and managers. The advancement of analytic and reporting options, along with the proliferation of big data delivery platforms and analytic software suites create an environment where functional managers must rely heavily upon their analysts and IT staff for critical insight.
The intent of this course is to bridge the critical translation gap between team members that cause the vast majority of analytic projects to fall short of their potential. Managers who attend this class will establish a stronger appreciation of core analytic methods and process to better interpret, evaluate and trust what the analyst gives them. Statisticians, IT professionals and analysts will learn how to approach data analysis in a structured and purposeful way that translates well for leadership and insists on making analytics actionable and accountable.
This two-day intensive course will prepare functional managers and business practitioners to finally make sense of data analytics and take control of the analytic process. “Transforming Data to Decisions” develops core skills for business analytics and lays the foundation for data-intensive analytic projects that deliver insight, clarity, confidence and actionable decision support.

COURSE DETAILS, SCHEDULE, PRICING & REGISTRATION
destionationCRM subscribers may enjoy substantial savings from the standard registration fees. Class seating is limited. Don't miss your chance to attend. Review the details, then reserve your space today:
[ >> http://www.the-modeling-agency.com/data-analytics-training-course << ]

DEMYSTIFY PREDICTIVE ANALYTICS and learn how experts mine highly valuable and impactful prospective insight from within your existing data through an intensive vendor-neutral course series. Learn what really works in predictive modeling and dive straight into the training designed to get you up to speed faster and more effectively than any other program available.  Highly seasoned consultants convey a comprehensive and highly pragmatic view of data mining from two distinctly different yet highly complementary orientations. 

Predictive modeling is a powerful tool for boosting campaign performance and targeting the allocation of your marketing resources.  It allows you to ask what-if type questions of your data base.  Do you know who your best customers are and why?  What are they likely to purchase next?  Which customers are about to leave?  What are the best treatments to those who will be most influenced, and who should not be contacted at all?  How can you target and acquire new customers who will perform just like your most profitable? 

COURSE DETAILS, SCHEDULE, PRICING, AND REGISTRATION

destionationCRM subscribers may enjoy substantial savings from the standard registration fees.  Class seating is limited. Don't miss your chance to attend.  Review the details, then reserve your space today: 

http://www.the-modeling-agency.com/dest-crm 

 INTRODUCTORY WEBINAR

Not ready to register for public training just yet?  Sign up for The Modeling Agency 's 1-hour live webinar "Data Mining: Failure to Launch" at no charge to learn how get predictive modeling off the ground and into orbit.  Reference full details and sign up at: 

http://www.the-modeling-agency.com/data-mining-webinar

A Roadmap to Revenue for Data Analytics

The ability to make effective and timely decisions driven by valuable information hidden within a rapidly increasing mass of data is critical to the success of modern organizations and managers. The advancement of analytic and reporting options, along with the proliferation of big data delivery platforms and analytic software suites create an environment where functional managers must rely heavily upon their analysts and IT staff for critical insight.

The intent of this course is to bridge the critical translation gap between team members that cause the vast majority of analytic projects to fall short of their potential.  Managers who attend this class will establish a stronger appreciation of core analytic methods and process to better interpret, evaluate and trust what the analyst gives them.  Statisticians, IT professionals and analysts will learn how to approach data analysis in a structured and purposeful way that translates well for leadership and insists on making analytics actionable and accountable.

This two-day intensive course will prepare functional managers and business practitioners to finally make sense of data analytics and take control of the analytic process. “Transforming Data to Decisions” develops core skills for business analytics and lays the foundation for data-intensive analytic projects that deliver insight, clarity, confidence and actionable decision support.

Course Details, Schedule, Pricing & Registration

destionationCRM subscribers may enjoy substantial savings from the standard registration fees.  Class seating is limited. Don't miss your chance to attend.  Review the details, then reserve your space today: 

[ >> http://www.the-modeling-agency.com/data-analytics-training-course << ]

Savvy customer care professionals understand that providing exceptional customer service goes beyond the telephone. Today, organizations must provide exceptional customer service on traditional and new communication channels—which includes social media and mobile devices. It’s clear that the much-anticipated multichannel customer service environment is here.

However, technology alone is not enough to improve the customer service experience—rather, it is just one component of an overall strategy that also encompasses process optimization and process re-engineering. The best customer service experience strategies are aligned with customer needs and require enterprises to develop and maintain a clear line of sight to their customers across various touch points.

To shed more light on the many moving parts needed for a successful customer service and support strategy, we’ve created the Customer Service Experience conference. The event will provide attendees with the following:

• the latest trends in the customer service market and the broader customer experience industry

• exposure to a greater breadth and depth of customer service and support topics, professionals, and solutions

• enterprise best practices in building and managing complex multichannel operations

• perspective into enterprise rollouts and success criteria for new interaction channels, such as mobile and social customer service

• ways to leverage data to evolve a multichannel operation into a cross-channel strategy

CRM presents CRMEvolution. Combo pass is available now!