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2008 Office 2.0 Conference: As young meets old, and new meets traditional, business needs to keep an open mind.
Translation software makes inroads where rapid and accurate customer communication is literally life-or-death.
Infusionsoft Marketing Revolution Tour: The marketing automation provider helps small businesses manage sales opportunities.
2008 Office 2.0 Conference: In just one year, the Internet has completely changed the way we do business.
A 2007 Rising Star delivers a browser-based CRM suite that stays true to its wireless roots.
The latest assessment of master data management for product data covers 11 vendors -- and reveals no leaders. Is product data that much harder than customer data?
Forrester Wave on Enterprise CRM Suites '08: Forrester Research's latest on big-business CRM shows close competition between the two, with Microsoft coming on strong.
Appian, a provider of business process management software, partners with enterprise architecture specialist Mega automates and streamlines business processes.
In an effort to unite on-demand and on-premises CRM, Oracle takes responsibility for product integration -- a move that looks particularly appealing for partner channel management.
Magic Quadrant for E-Commerce '08: Veteran firms IBM and ATG top the field -- but the field itself is twice as big as it was last year.
Forrester Wave: Midmarket CRM Suites '08: Despite consolidation, buying CRM software for the midmarket segment is still a major headache.
The open-source CRM vendor offers a free yearlong trial of its ConcourseSuite 5.0 for businesses with up to 100 users.
CallCopy's latest release -- a Voice over Internet Protocol call-recording solution -- specifically targets the smaller end of the small-to-midsize-business segment.
The software-as-a-service demand generation specialist gets on the platform bandwagon, and releases a free tracking widget as well.
The Bozeman, Mont.-based provider's latest quarterly on-demand release "pushes the envelope," according to one industry analyst.
New application programming interfaces aim to increase flexibility and ease integration with CRM systems -- particularly sales and marketing solutions.
Maximizer Software announces a branding strategy for its Mobile CRM product.
Providing technical and consulting services to partners, the marketing software provider aims to extend its own worldwide presence.
CRM Acceleration '08: The cofounder and CEO of the open-source CRM pioneer says that the best technology can finally win in this industry -- and that one day SugarCRM "will be a billion-dollar company."
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