April 9-11, 2018 | Renaissance Washington DC Hotel

Registration

Denis Pombriant

Denis Pombriant
Managing Principal
Beagle Research Group, LLC
CRM Magazine Columnist

Denis Pombriant is a well-known front office analyst, author, blogger and speaker. He also contributes to CRM Magazine on a quarterly basis. Pombriant has written several books about CRM most recently, "Solve for the Customer" (2015) and "You Can't Buy Customer Loyalty, But You Can Earn It," (2016). He is at work on another book to be delivered later this year.

 

 

CRM Evolution 2017

Tuesday, April 25, 2017

1:45 p.m. - 2:30 p.m. C203: Business Agility Unites All Areas of CRM

CRM Evolution 2016

Tuesday, May 24, 2016

8:00 a.m. - 8:45 a.m. SD1: Breakfast With the Influencers Panel

Wednesday, May 25, 2016

10:00 a.m. - 10:45 a.m. C302: Rethinking Customer Loyalty in an Age of Rapid Turnover

CRM Evolution 2015

Tuesday, August 18, 2015

8:00 a.m. - 8:45 a.m. SD1: Breakfast With the Influencers Panel

Wednesday, August 19, 2015

9:45 a.m. - 9:45 a.m. A301: Using Customer Science to Solve for the Customer

Monday, August 17, 2015

11:15 a.m. - 12:00 p.m. C102: PANEL: Insight From Recently Published CRM Authors

CRM Evolution 2014

Tuesday, August 19, 2014

8:00 a.m. - 8:45 a.m. SD1: Breakfast With the Influencers Panel
11:45 a.m. - 12:30 p.m. A202: How to Solve for the Customer

CRM Evolution 2013

Monday, August 19, 2013

1:15 p.m. - 2:00 p.m. A103: Sales and Marketing, the Integrated Funnel

CRM Evolution 2011

Monday, August 8, 2011

1:15 p.m. - 2:00 p.m. A103: Merging CRM With SCRM

Tuesday, August 9, 2011

1:45 p.m. - 2:30 p.m. A203: Video and the CRM Star

CRM Evolution 2010

Monday, August 2, 2010

Keynote 10:15 a.m. - 11:00 a.m. KEYNOTE: Three Economic Drivers Shaping Business in the Next Decade
2:15 p.m. - 3:00 p.m. A103: CRM Solution Sessions

CRM Evolution 2009

Wednesday, August 26 2009

10:00 a.m. - 10:45 a.m. B302: Build Customer Intimacy and Operational Excellence
Keynote 11:45 a.m. - 12:30 p.m. Closing Keynote Panel: Web 2.0 Meets CRM. What Happened?

destinationCRM 2008

Tuesday August 19, 2008

11:45 a.m. - 12:30 p.m. B101: The Customer Model

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