Ben Allen
GM of Apttus Intelligent Cloud
Apttus
Leslie Ament
Retail Research Leader, Center for Industry Insights
Deloitte LLP, Editorial Board, Journal of Applied Marketing Analytics
Jim Berkowitz
CRM Technology Coach & Digital Marketer
CRM Mastery, Inc.
Brian Border
Vice President of CRM Marketing
Shutterfly, Inc.
Chuck Brooks
Vice President, Marketing & Government Relations
Sutherland Government Solutions, Chairman, New & Emerging Technologies Committee, CompTIA
Antony Calvo
Chief, Customer Outreach Branch, Customer Service Division (CSD, Office of the Chief Information Officer (OCIO)
Nuclear Regulatory Commission
Ben Chaib
Vice President of Sales and Marketing
The Los Angeles Film School
Jerry Drobny
VP of Strategic Revenue Services
San Francisco Giants
Joe Gagnon
GM Cloud and Chief Customer Officer
Aspect
Jordan Golob
Communications Manager, Voice of the Customer
AOL
Paul Greenberg
Managing Principal
The 56 Group, LLC, & Author, CRM at the Speed of Light, AND The Commonwealth of Self-Interest: Business Success Through Customer Engagement
Amy Halford
Director, Owned Media & Publishing,
General Mills, Inc.
Shari Johnson
Leader - Capabilties & IT, US Customer Contact Centers, Global Human Health
Merck
Scott Loft
Vice President of Ticket Sales
Retention and Database Operations
John Marrone
Leader, Contact Center Operations & Performance Management, Global Human Health
Merck
Rick McCutcheon
President
RA McCutcheon Consulting, Certified Sales Professional, Dynamics CRM MVP
Bob H. Nguyen
Principal, Business Consulting, Infor Customer Experience Suite
Infor
Sameer Patel
Senior Vice President, General Manager of Collaboration and Communities
SAP
Bill Patterson
General Manager, Customer Service Solutions
Microsoft Corporation
Denis Pombriant
Managing Principal
Beagle Research Group, LLC, CRM Magazine Columnist
Ben Pruden
Director of Product Marketing
Salesforce
David Raab
Founder
Customer Data Platform Institute, Raab Associates
Dennis Snow
President
Snow & Associates, Inc., Former member of the leadership team at Walt Disney World Co.
Andrew Sofer
Manager, Business Intelligence & Analytics
New York Mets
Brian Solis
Principal Analyst
Altimeter, a Prophet company
Bruce Swann
Senior Product Marketing Manager
Adobe Campaign
R "Ray" Wang
Founder and Principal Analyst
Constellation Research, Inc., CRM Magazine Advisory Board, Harvard Business Press Best Selling Author, Harvard Business Review Contributor, Investor in Altimeter Group
Robert Wollan
Global Managing Director
Accenture Strategy, Sales & Customer Service