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Steven Ramirez
CEO, Beyond the Arc
Steven J. Ramirez is CEO of Beyond the Arc, Inc., a marketing and analytics agency recognized as a leader in the field of customer experience. Beyond the Arc combines communications, CX strategy, and predictive analytics to help companies differentiate themselves and create new revenue opportunities. With deep expertise in Voice of the Customer, they help clients to capture and act on an "outside, in" perspective.

Conference Sessions By Steven Ramirez
CRM Evolution 2017

CRM Evolution 2016

CRM Evolution 2015

CRM Evolution 2014


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Co-located with:
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Customer Service Experience


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