Phil Venville
SVP, Research & Strategy, Thunderhead

Phil is the SVP of Research and Strategy at Thunderhead, where he is responsible for the long-term business and technology strategy. A recognised thought leader, lateral thinker and technology strategist, Phil brings a wealth of industry, academic and market insights to Thunderhead's leadership function.

Phil has 40 years' experience in high-tech as a business leader, technologist, entrepreneur, researcher and consultant, with C-level management experience in both business and academic spheres. Phil has a strong interest and depth of experience in strategy development, technology forecasting, innovation policy, and the commercialisation of research.

Phil was the driving force and co-author behind Thunderhead's Engagement 3.0 framework which has been described in the CRM Watchlist 2015 as "A full bore customer engagement framework", which can potentially "play a unique role in helping to define the engagement market."  With this background, Phil is sure to bring some great insights to the panel. 




Conference Sessions By Phil Venville
CRM Evolution 2015
Wednesday, August 19, 2015
10:00 a.m - 10:45 a.m A302: PANEL: The Science Behind the Art of Customer Engagement

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