Alan Berkson
Director of Community Outreach, Freshdesk
Alan Berkson is the Director of Community Outreach at Freshdesk. He blogs and speaks about technology, digital media, and customer experience based on his deep experience across Main Street, Wall Street and the United Nations, and as a pioneer in the managed services business in the SMB market. 
Alan considers himself one of the world's oldest "digital natives" and wrote early on about the impact of pervasive communications on businesses and society. 
Conference Sessions By Alan Berkson
CRM Evolution 2015
Wednesday, August 19, 2015
8:00 a.m - 8:45 a.m SD3: PANEL: Create Optimal Social Community Interactions

CRM Evolution 2014
Tuesday, August 19, 2014
8:00 a.m - 8:45 a.m SD3: My Employee Said What? The Art of Corporate Storytelling

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