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Articles: Big Data CRM
Companies need to seek much greater relevance with customers, Accenture asserts
By analyzing sentiment and contextualizing data, AI can help marketing, sales, and customer support
Users of Matrix Solutions' Monarch media ad sales platform can now view, forecast, and report on local and national advertising data in one system.
Coveo for Microsoft Dynamics 365 brings any content ecosystem securely into Dynamics to personalize digital interactions.
Bloomfire's Chrome Extension helps employees search for knowledge and insights without requiring them to switch apps.
Coveo has brought its search, analytics, and recommendations products to the Elasticsearch open-source index.
Reltio Cloud 2018.1 integrates enterprise data organization, advanced analytics, machine learning, and intelligent data-driven business applications at petabyte-scale.
Really Simple Systems is building in capabilities to help companies manage customer consent in advance of the European Union's new privacy laws.
While the advent of cloud-based marketing tools in the past several years has accelerated CRM, it has also served as the catalyst for the rapid proliferation of disparate data sources.
Gigya solutions from SAP will help companies protect customer data amid looming privacy regulations.
Tapad has rebranded to mark its shift to an identity-driven model and has launched a telecom-specific Customer Data Platform.
As the industry continues to change (quickly), we need to debunk some new myths—ones that can often be traced to outdated ideas about CRM.
Xactly's acquisition of Obero adds sales planning capabilities to its SPM portfolio.
Product updates let users make decisions and take immediate action based on current, trusted, and secure data.
Monetate and AgilOne will deliver customer intelligence and actionable insights for smarter personalization.
The partnership will bring about an ntegrated lead intelligence and sales automation solution for the mid-market.
Melissa Direct helps marketers with list hygiene, data appends, Sales Leads, and mailing software.
New Spanning Backup for Salesforce simplifies data and metadata restoration of Salesforce documents.
Scribe users can now streamline business intelligence, analytics data, reporting, and backup.
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