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| Articles: Cloud-based CRM |
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CustomerMatrix's Action Alerts deliver real-time big data insights to salespeople.
CRM Across the Wire,
Posted 06 Feb 2014
SOLOMO Exchange provides location analytics and mobile engagement with a sensor-agnostic, enterprise-class cloud platform.
CRM Across the Wire,
Posted 06 Feb 2014
8x8 Virtual Contact Center offers instant multichannel integration with Zendesk software.
CRM Across the Wire,
Posted 06 Feb 2014
Adoption is growing, but concerns remain.
Reality Check,
Posted 01 Feb 2014
Assess your company's current and future needs to determine your best option.
Viewpoints,
Posted 31 Jan 2014
Platform consolidates customer data from multiple sources and provides retailers with integrated text analytics and dynamic graphic and holistic views of store-level performance.
CRM Across the Wire,
Posted 29 Jan 2014
The UserEvents acquisition gives LiveOps real-time, contextual routing capabilities and adds to its cloud contact center solutions portfolio.
CRM Across the Wire,
Posted 28 Jan 2014
SDL Customer Experience Cloud Helps marketers deliver a consistent experience across devices and languages.
CRM Across the Wire,
Posted 27 Jan 2014
Envision's Click2Coach Cloud is a new workforce optimization solution for capturing, recording, coaching, and agent analytics.
CRM Across the Wire,
Posted 23 Jan 2014
The acquisition helps B2B subscription companies boost recurring revenue and doubles ServiceSource's addressable market to more than $600B
CRM Across the Wire,
Posted 23 Jan 2014
Zeta Interactive and ClickSquared together create a solution set for managing the full customer lifecycle.
CRM Across the Wire,
Posted 23 Jan 2014
The latest version of 8x8's Virtual Contact Center (VCC) adds increased mobility and security.
CRM Across the Wire,
Posted 21 Jan 2014
The visual interface for Brainshark's new analytics dashboard features more robust analytics in a central location.
CRM Featured News,
Posted 21 Jan 2014
The investment doubles the data centers running on SoftLayer architecture.
CRM Featured News,
Posted 20 Jan 2014
Now Salesforce users can see results of Timba Surveys right from their inboxes.
CRM Across the Wire,
Posted 20 Jan 2014
Integration between SAP and eGain Knowledge lets users search eGain's knowledgebase from within their SAP CRM systems.
CRM Across the Wire,
Posted 16 Jan 2014
New integrations with Microsoft apps lets sales personnel better manage contacts, calendars, and to-do lists.
CRM Across the Wire,
Posted 16 Jan 2014
By mining the social Web, Leadspace helps marketers and sales teams more accurately predict which companies are likely to buy.
CRM Across the Wire,
Posted 15 Jan 2014
The combination will strengthen Adobe's marketing cloud offering.
CRM Featured News,
Posted 15 Jan 2014
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