A best-of-breed solution from a small company doesn't have to be such a risky proposition after all.
Front Office,
Posted 01 Mar 2015
There's rising consumer demand for—and acceptance of—connected devices.
Insight,
Posted 01 Mar 2015
Magazine Features,
Posted 01 Mar 2015
Magazine Features,
Posted 01 Mar 2015
Magazine Features,
Posted 01 Mar 2015
Fast growing and highly rated, the cloud contact center provider dominates on the AppExchange.
Magazine Features,
Posted 01 Mar 2015
The two firms will partner to deliver PaaS business intelligence and big data analytics solution for Amazon Web Services.
CRM Across the Wire,
Posted 27 Feb 2015
Jive's external community solution enables companies to captivate and nurture key audiences; broadens integration with Marketo.
CRM Across the Wire,
Posted 26 Feb 2015
Partnerships enhance opportunities for customer callback solutions.
CRM Across the Wire,
Posted 26 Feb 2015
RingCentral Connect Platform helps developers add voice, SMS, and other communication capabilities to any business application.
CRM Across the Wire,
Posted 25 Feb 2015
Mailflo is a Google Chrome add-on that allows team managers to create tasks based on customer email, assign them to team members, and have an ongoing overview of their progress.
CRM Across the Wire,
Posted 25 Feb 2015
Sales teams use eCoach to personalize and enhance the quality of sales conversations.
CRM Across the Wire,
Posted 25 Feb 2015
Service excellence is finally taking a starring role.
Scouting Report,
Posted 24 Feb 2015
The platform creates closer working relationships between sales and marketing.
CRM Featured News,
Posted 24 Feb 2015
Yardi Senior CRM is integrated with the full Yardi Senior Living Suite and features sales, marketing, and mobility tools.
CRM Across the Wire,
Posted 24 Feb 2015
Being able to find the right agent at the right time means a better customer experience. (Featured on SmartCustomerService.com.)
CRM Featured News,
Posted 20 Feb 2015
Updates to Salesforce.com's mobile-first analytics platform make it easier for the average user to customize and share growing amounts of unstructured data.
CRM Featured News,
Posted 19 Feb 2015
Forge by Acision provides easy access to rich communication services via the forge APIs and SDK.
CRM Across the Wire,
Posted 19 Feb 2015
ISG's new Cloud Solutions Practice will help clients develop a cloud-first strategy and navigate the complexities of cloud sourcing.
CRM Across the Wire,
Posted 17 Feb 2015
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