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Articles: Cloud-based CRM
Elastic Grid's marketing automation platform lets marketers and their partners launch campaigns in three minutes or less.
Blackbaud's Luminate CRM is geared specifically for mid-size, enterprise-level nonprofits,
Marketing.AI's editorial calendar will allow users of Zendesk to plan all of the content required to support their customers.
Speed of SAP HANA is one route to better customer and employee experiences.
Enterprise software needs consumer-level simplicity, says SAP CEO Bill McDermott
Additional service modules include unified communications, social customer service, and corporate directory. (Featured on SmartCustomerService.com.)
The enhanced TreeHouse Marketing View solution provides greater visibility into email campaign performance.
IBM launches SAP apps on Softlayer, opens a data center in Hong Kong, and updates Bluemix with DevOps.
New Shopify plugin targets eCommerce companies with complete sales and marketing suite.
Adobe is emerging as a key marketing player, but still has a way to go before competing with the top dogs.
Latest integration will allow users to manage and sync files between Salesforce and Google Drive.
Swiftpage CEO H. John Oechsle announces Act! Cloud Beta, details latest versions of Act! for on-premises, and unveils a fully redesigned Act! Hosted solution.
Cloud solutions for the insurance, utilities, and retail verticals promise more customer centricity.
3CLogic and Lime Light CRM join forces to provide marketers enhanced contact center performance with continuity-based processing and campaign management.
New solutions offer tools for program management, community engagement, marketing communications, and fundraising.
Cyara Five performs testing on IVR, speech recognition, routing, and other contact center capabilities. (Featured on SpeechTechMag.com.)
The new Salesforce1 Mobile App offers more than 30 new features in a single business app.
Bluenose's customer success platform launches on Salesforce AppExchange.
Aptean will continue to offer industry-specific solutions for its different vertical markets.
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