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Articles: Cloud-based CRM
Viralheat enhances its enterprise social media monitoring and management platform with Salesforce Desk.com integration.
The integration of LiveHive with Salesforce.com lets users share, track, and organize sales content and prospect engagements in one place.
Agile CRM now integrates with Google Mail, Calendar, Contacts, and Drive
The partnership between ExactTarget's Marketing Cloud and Datalogix seeks to increase the impact of social advertising campaigns.
FICO will roll the acquired technology into its FICO Analytic Cloud.
InContact has expanded its cloud portfolio to connect advanced interactions across the customer journey.
Cloud contact center software users can customize the product in the same environment.
Network-based service to enable financial services firms to meet Dodd-Frank and MiFID mobile recording regulations.
Agents can now support customers from anywhere on their iPhones.
Zendesk plans to integrate Zopim's live and proactive chat software with its customer service platform.
CRM, marketing automation integration aligns demand generation with key sales activities
Invoca Signal brings marketing automation capabilities to inbound phone calls.
Ramius' free Recollective Baseline service lets anyone conduct qualitative research.
D&B's improved D&B360 Connector offers faster, easier access to D&B business insight.
Jaspersoft's new Extract, Transform, and Load (ETL) Expanded Big Data Edition lets users get more from big data.
Intent and adoption of these BI features are high.
Today's solutions are lower in cost, offer predictive capabilities, and require less technical know-how to operate.
SugarCRM will be powered by D&B's business content.
Shopper Ratings is the latest addition to the Answers Cloud Services product suite.
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