Articles: Cloud-based CRM
Agreement will add cloud-based customer service offering to Microsoft Dynamics CRM.
Forrester report predicts hottest categories will be SaaS and analytics.
Focus on the people and the process, not the technology.
Capillary Technologies delivers results through consumer behavior intelligence and targeted time-focused campaigns.
Companies need to bridge the technology disconnect.
The software giant will incorporate Responsys' offerings into its Marketing Cloud.
The data visualization publishing product is expanded to make sharing even easier.
Latest release provides real-time recommendations to drive intelligent automation across channels and devices.
The new cloud-based SecureMail promises government-level security.
Two former Salesforce.com executives launched startup GetFeedback.com today to help companies design and administer online surveys.
Bluenose will use the money to strengthen its new customer and predictive analytics platform.
The two companies also entered into a strategic agreement to integrate their solutions for mutual customers.
Updates leverage SAP in-memory computing, mobile, and cloud technologies.
Veeva worked with Microsoft and Intel to bring life sciences companies cloud-based Veeva CRM and CLM on Microsoft Surface Pro and Lenovo ThinkPad Helix devices.
The Birst Visualizer incorporates visual discovery, guidance, and recommendations.
Hosts can set up meetings in fewer steps, and attendees have social log-in option.
Five9 opens its cloud-based contact center solutions to the Oracle partners network.
New software release lets data scientists and marketers create models that simulate consumers' real-world purchase behavior.
Analytics-Driven Quality (ADQ) will be available as part of the inContact Workforce Optimization (WFO) Suite. (Featured on SpeechTechMag.com).
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Companies: Cloud-based CRM
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