Articles: Cloud-based CRM
Integration between SAP and eGain Knowledge lets users search eGain's knowledgebase from within their SAP CRM systems.
New integrations with Microsoft apps lets sales personnel better manage contacts, calendars, and to-do lists.
By mining the social Web, Leadspace helps marketers and sales teams more accurately predict which companies are likely to buy.
The combination will strengthen Adobe's marketing cloud offering.
Upgrades to the Hermes system include innovations in mobile and social engagement and rich customer interactions.
New plug-in brings merges calendars and appointments with Salesforce customer data in Salesforce.com.
IBM's Watson supercomputer now has its own group within IBM and a budget of $1 billion to grow its technology and partner ecosystems.
Kicks off Salesforce1 world tour with demos, context for new platform.
Agreement will add cloud-based customer service offering to Microsoft Dynamics CRM.
Forrester report predicts hottest categories will be SaaS and analytics.
Focus on the people and the process, not the technology.
Capillary Technologies delivers results through consumer behavior intelligence and targeted time-focused campaigns.
Companies need to bridge the technology disconnect.
The software giant will incorporate Responsys' offerings into its Marketing Cloud.
The data visualization publishing product is expanded to make sharing even easier.
Latest release provides real-time recommendations to drive intelligent automation across channels and devices.
The new cloud-based SecureMail promises government-level security.
Two former Salesforce.com executives launched startup GetFeedback.com today to help companies design and administer online surveys.
Bluenose will use the money to strengthen its new customer and predictive analytics platform.
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Companies: Cloud-based CRM
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