Articles: Cloud-based CRM
New cloud-based application streamlines sales forecasting and planning.
IBM and Apple will collaborate on a number of industry-specific mobile applications and bring more Apple iOS devices to the business world.
Medallia's new cloud-based customer experience management app is now available of the Salesforce1 AppExchange.
The MyPreferences Campaign customer personalization platform empowers companies to tailor communications to recipients' needs.
At its Marketing Cloud Interact event, Oracle lays out its plans for leveraging LinkedIn as a marketing tool.
The mini apps are built to connect and extend Lyris capabilities across the enterprise.
New iOS email app makes multitasking possible for business people inside their mobile inboxes.
Swiftpage has invited small business owners to sign up at cloud.act.com and join in final testing of its new online contact and interaction management service.
With cloud platforms becoming increasingly complex. companies should strive for greater interconnectivity.
New multichannel capabilities added to Vocalcom's Effortless Contact Center solution.
New tools include deeply customizable reporting and visualization capabilities.
Latest release of Message Studio enables marketers to leverage offline or online channel for analysis, targeting, and engagement.
While the benefits of the cloud are obvious, figuring out the logistics is less clear.
Users will be able to take advantage of SAP's Fiori platform.
Professionally recorded voice prompts and audio files will be bundled in Genesys Voice Platform. (Featured on SpeechTechMag.com.)
As new channels emerge, context-based marketing plays a crucial role.
Red Hat migrates legacy structure to Genesys Customer Experience Platform. (Featured on SmartCustomerService.com.)
The move makes NetSuite's CRM and other business applications available to nonprofits worldwide.
Data Health Scorecard and AddressFinder help small and growing nonprofits harness the power of data.
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Companies: Cloud-based CRM
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