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| Articles: Cloud-based CRM |
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SurveyMonkey's latest integration allows companies to manage and access survey data within Salesforce.com.
CRM Across the Wire,
Posted 13 Oct 2014
Tactile is expanding its flagship product line with a new subscription-based offering that fully embeds Salesforce into a salesperson's daily communications and works both online and offline.
CRM Across the Wire,
Posted 10 Oct 2014
Separately, Five9 releases a standalone TCPA solution to comply with FCC regulations. (Featured on SmartCustomerService.com.)
CRM Featured Articles,
Posted 10 Oct 2014
The deal runs Birst business intelligence on SAP's HANA platform.
CRM Across the Wire,
Posted 09 Oct 2014
New standalone and Salesforce-integrated solutions allow agents to co-browse and screen share.
CRM Across the Wire,
Posted 09 Oct 2014
Refresh lets Salesforce.com users access information about their professional contacts.
CRM Across the Wire,
Posted 08 Oct 2014
Developed by IBM's Ecosystem Partners, the apps "represent a new era of computing."
CRM Featured Articles,
Posted 08 Oct 2014
The Transera Call Center App for the Salesforce™ Sales and Service Clouds provides unified visibility and control for the multimedia contact center
CRM Across the Wire,
Posted 08 Oct 2014
Preact's solution for Marketo LaunchPoint targets customers based on their lLikelihood to upgrade, renew, or cancel services.
CRM Across the Wire,
Posted 08 Oct 2014
ServiceSource's new customer success app empowers teams to engage across the customer lifecycle and maximize customer lifetime value.
CRM Across the Wire,
Posted 08 Oct 2014
The deal wil help businesses source leads and deliver measurable ROI.
CRM Across the Wire,
Posted 08 Oct 2014
The latest version of the browser-based helpdesk software is now available.
CRM Across the Wire,
Posted 07 Oct 2014
Both Service Cloud1 and Sales Cloud1 provide a string of new mobile apps to help businesses better deal with customers and sales prospects.
CRM Across the Wire,
Posted 07 Oct 2014
New capabilities include Revenue Finder and Turnkey Actions.
CRM Featured Articles,
Posted 06 Oct 2014
Deutsche Telekom's T-Systems unit will resell SugarCRM's solution as a hosted cloud service.
CRM Across the Wire,
Posted 06 Oct 2014
Mobile Engagement Platform offers businesses a new way to reach customers on mobile devices.
CRM Across the Wire,
Posted 06 Oct 2014
Nimble Smart Contacts adds relationship insights to browsers, Gmail, Microsoft Office 365, and Salesforce.com.
CRM Across the Wire,
Posted 03 Oct 2014
Innovations in Desk.com for Retail include new pay-as-you-go pricing, reporting tools, and e-commerce integrations.
CRM Across the Wire,
Posted 03 Oct 2014
New version offers several deployment options, easier integrations, and tighter security.
CRM Across the Wire,
Posted 02 Oct 2014
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