| Articles: Cloud-based CRM |
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Using smartphones, tablets, and creative displays, retailers can give consumers the best of both worlds.
Magazine Features,
Posted 01 May 2014
CSI's Virtual Observer Workforce Optimization as a Service is housed on Amazon Web Services infrastructure.
CRM Across the Wire,
Posted 29 Apr 2014
The new offering represents a 'consumerization of the cloud.'
CRM Featured Articles,
Posted 28 Apr 2014
Swiftpage Xbar embeds the functionality and benefits of Saleslogix inside Microsoft's email client.
CRM Across the Wire,
Posted 28 Apr 2014
New deal empowers marketers to manage, track, and improve ROI for LinkedIn Advertising.
CRM Across the Wire,
Posted 25 Apr 2014
Service Cloud SOS provides instant access to agents through a help button positioned inside a mobile app.
CRM Featured Articles,
Posted 25 Apr 2014
LiveOps Voice Advantage and LiveOps Outbound Advantage deliver phone and dialing capabilities within Salesforce.com.
CRM Across the Wire,
Posted 24 Apr 2014
Satmetrix Standard helps SMBs develop customer experience management programs based on the Net Promoter Score (NPS) methodology.
CRM Across the Wire,
Posted 23 Apr 2014
Product updates in Enghouse Interactive's CCE 9.0 focus on enhancing collaboration, operational efficiencies, and reducing cost of ownership.
CRM Across the Wire,
Posted 22 Apr 2014
Cirrus Insight brings Datahug's customer relationship intelligence to Gmail.
CRM Across the Wire,
Posted 22 Apr 2014
The OrgSpan acquisition is designed to strengthen Interactive Intelligence's cloud-based business communications solutions.
CRM Featured Articles,
Posted 18 Apr 2014
Viralheat enhances its enterprise social media monitoring and management platform with Salesforce Desk.com integration.
CRM Across the Wire,
Posted 18 Apr 2014
The integration of LiveHive with Salesforce.com lets users share, track, and organize sales content and prospect engagements in one place.
CRM Across the Wire,
Posted 18 Apr 2014
Agile CRM now integrates with Google Mail, Calendar, Contacts, and Drive
CRM Across the Wire,
Posted 18 Apr 2014
The partnership between ExactTarget's Marketing Cloud and Datalogix seeks to increase the impact of social advertising campaigns.
CRM Across the Wire,
Posted 17 Apr 2014
FICO will roll the acquired technology into its FICO Analytic Cloud.
CRM Across the Wire,
Posted 17 Apr 2014
InContact has expanded its cloud portfolio to connect advanced interactions across the customer journey.
CRM Across the Wire,
Posted 16 Apr 2014
Cloud contact center software users can customize the product in the same environment.
CRM Featured Articles,
Posted 15 Apr 2014
Network-based service to enable financial services firms to meet Dodd-Frank and MiFID mobile recording regulations.
CRM Across the Wire,
Posted 15 Apr 2014
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Companies: Cloud-based CRM
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