Latest release enhances omnichannel capabilities to support mobile and social sales operations.
CRM Across the Wire,
Posted 20 May 2014
The cloud-based ONE Engagement Hub helps brands create personal interactions across touchpoints.
CRM Across the Wire,
Posted 20 May 2014
Synety adds telephony apps inside Salesforce CRM.
CRM Across the Wire,
Posted 19 May 2014
Microsoft's ongoing collaboration with SAP seeks to improve cloud and data interoperability and deliver new mobile and productivity solutions.
CRM Across the Wire,
Posted 19 May 2014
Companies can now deploy analytics in the SAP HANA Enterprise Cloud.
CRM Across the Wire,
Posted 15 May 2014
Salesforce.com unveils lead and referral engine for retail banking as the first in a series of financial services solutions.
CRM Across the Wire,
Posted 15 May 2014
Businesses can use Medallia to analyze text in 39 languages.
CRM Across the Wire,
Posted 15 May 2014
New product enhancements bring greater attention to mobile, simplified user interfaces, and tighter integrations.
CRM Featured Articles,
Posted 15 May 2014
Changes to Adobe Analytics include predictive analytics capabilities and live stream.
CRM Across the Wire,
Posted 14 May 2014
With new synchronization technology that connects Salesforce1 and Heroku, any company can now build the next generation of engaging customer apps
CRM Across the Wire,
Posted 13 May 2014
Combined solution enables Oracle Eloqua users to accelerate the localization of marketing campaigns to reach global audiences faster.
CRM Across the Wire,
Posted 12 May 2014
Bringing the MicroStrategy Analytics Platform and MicroStrategy Mobile Platform to Amazon Web Services makes business intelligence available for a little as $1 an hour.
CRM Across the Wire,
Posted 12 May 2014
Spectrum Spacial helps businesses connect the dots between data and geography.
CRM Featured Articles,
Posted 09 May 2014
Together, KnoahSoft and 8x8 provide knowledge and data necessary to optimize call center staff performance.
CRM Across the Wire,
Posted 08 May 2014
AireSpring's AireContact is an end-to-end managed inbound and outbound contact center solution.
CRM Across the Wire,
Posted 08 May 2014
Once integrated, the single unified solution will cater to the "underserved" midsize WFO market.
CRM Featured Articles,
Posted 07 May 2014
Partnership integrates user-generated content and experience management capabilities into social relationship infrastructure.
CRM Across the Wire,
Posted 06 May 2014
Mitel's MiContact Center Live offers WebRTC and social media support via a cloud model. (Featured on SpeechTechMag.com.)
CRM Across the Wire,
Posted 05 May 2014
SAP faces a choice between building a platform or keeping up with the cloud race.
CRM Featured Articles,
Posted 05 May 2014
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