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Articles: Cloud-based CRM
Eight new product enhancements round out the latest releases.
The proliferation of data is just one of the challenges of an increasingly sophisticated sales landscape—and salespeople need all the digital help they can get.
During the conference's day-two general session, speakers took the stage to assert the benefits of Oracle's Customer Experience Cloud application suite.
The latest version of the company's Sky Platform is a cloud-centric solution that aims to accelerate digital transformation initiatives.
Genesys has made its PureEngage contact center solution available to Oracle Cloud Infrastructure users and integrated it with most of Oracle's software solutions. (Featured on SmartCustomerService.com.)
At its annual user conference, Oracle announces new AI tools for its Adaptive Intelligent Apps and Intelligent Bot solutions.
ZynBit enables customer teams with sales intelligence and workflow efficiency
The partnership will allow Merkle to develop marketing solutions on Google Cloud.
Companies must approach their web pages the way they would their sales conversations
Genesys' contact center solutions are now linked to Office 365, Skype for Business, and Dynamics 365. (Featured on SmartCustomerService.com.)
Nimble Prospector offers email, phone, address, and contact enrichment.
Meanwhile, partners and guests at the conference emphasized how analytics can show a smarter way forward—whether you're engaging customers or building a baseball team.
Moxie Kbot guides online consumers through their digital retail journeys.
The company heralds a new focus on relationships with two product lines, and releases updates and new products.
Act-On for Sugar Sales & Marketing Success Package enables more adaptive customer journeys.
Aptrinsic's Product Experience Platform helps SaaS companies acquire, retain, and grow customers.
Lead Liaison has launched a fully integrated solution for using marketing automation with Microsoft Dynamics 365.
Gigya's consent-based identity data platform will be integrated with SAP Hybris Profile data matching and enrichment.
Microsoft channel partners collaborate to bring CRM data to Office 365 and GSuite.
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