| Articles: Cloud-based CRM |
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The new solution is based on Backbase's Customer Experience platform.
CRM Across the Wire,
Posted 10 Dec 2014
The partnership with Callpromise extends VHT's contact center callback options in the cloud.
CRM Across the Wire,
Posted 09 Dec 2014
Mailify, already a household name in Europe, offers responsive email campaign design, cloud sync, A/B testing, and more.
CRM Across the Wire,
Posted 09 Dec 2014
The latest edition of X2Engine open-source CRM introduces major new functionality and user interface improvements.
CRM Across the Wire,
Posted 08 Dec 2014
Idomoo Personalized Video Engagement Platform gives customers highly relevant, meaningful, and emotional experiences.
CRM Across the Wire,
Posted 03 Dec 2014
HP has extended it Haven big data analytics throughout its software portfolio.
CRM Across the Wire,
Posted 03 Dec 2014
Promoter.io lets businesses predict customer behavior, proactively eliminate churn and negative word of mouth, and identify their most loyal promoters.
CRM Across the Wire,
Posted 03 Dec 2014
TIBCO's Jaspersoft 6 helps developers embed dashboards within their Web apps.
CRM Across the Wire,
Posted 02 Dec 2014
Klink's enterprise platform brings up relevant information about contacts during the interaction.
CRM Across the Wire,
Posted 01 Dec 2014
Ellison promotes an updated CX Cloud and promises deep integration. (Originally appeared on DestinationCRM.com on September 30, 2014)
Insight,
Posted 01 Dec 2014
A new business model takes shape, where consumers rent goods and services rather than buy them.
Magazine Features,
Posted 01 Dec 2014
The new Desk.com App Hub is a one-stop shop for SMBs to access more than 50 partner apps.
CRM Across the Wire,
Posted 24 Nov 2014
Aspect sees WebRTC hurdling from hype to must-have technology. (Featured on SmartCustomerService.com.)
CRM Featured Articles,
Posted 24 Nov 2014
With the SAP Lumira Edge edition, SMBs can perform data visualization too.
CRM Featured Articles,
Posted 21 Nov 2014
Election-season takeaways help retailers prepare for the holidays.
Viewpoints,
Posted 21 Nov 2014
The company facilitates CRM cloud migration options for midsized businesses.
CRM Featured Articles,
Posted 20 Nov 2014
Pipeline management and email tracking combine to boost sales win rates.
CRM Across the Wire,
Posted 20 Nov 2014
Frictionless email capture safeguards critical customer relationship history.
CRM Across the Wire,
Posted 20 Nov 2014
President and Vice Chairman Keith Block touts improvements to analytics, app-building, and customer-engagement capabilities. Plus, an exclusive video interview with Stephanie Buscemi, senior vice president of Salesforce.com's Analytics Cloud
CRM Featured Articles,
Posted 20 Nov 2014
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Companies: Cloud-based CRM
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