Articles: Cloud-based CRM
TCN's cloud-based call center suite will be marketed to MPG's network.
New solution provides marketers with attribution and real-time control for callers from mobile advertising sources such as Google, Facebook, Twitter, YouTube, display, and more.
Jacada solutions are now available through European multimedia contact center provider Collab.
NewVoiceMedia's latest release is set to help global sales teams boost success and productivity.
Hubwoo's cloud-based source-to-pay solutions now come with data encryption.
The partnership will complement 3CLogic's contact center solution with social media software to support multichannel customer service experiences.
Conversion Logic lets brands track the effectiveness of the marketing campaigns across advertising channels.
The embeddable business intelligence platform now offers multitenant support and advanced dashboards.
Coveo's search-as-a-service solution unites information across cloud- and premises-based systems.
Fonolo joins the Aspect Technology Alliance Program.
New capabilities are added to Pega 7 to increase productivity and deepen engagement.
IBM has teamed with Portico Consulting to release a new cloud service for customer experience.
Jacada has joined the Interactive Intelligence Global Alliance Program.
Report automation and sales funnel support added to SutiCRM 7.0.
The acquisition of assets from Quality Software Corporation to bring a cloud-native suite of contact center quality management capabilities to the enterprise.
New multi-user capabilities allow for greater sharing of information.
Coveo has expanded its ecosystem to scale service delivery of fast growing Salesforce Search applications.
Amdocs CES 9.3 includes new online commerce solution to enable service providers to offer multiplay communications services with digital and hard goods.
New cloud-based version of GoldMine CRM is now available.
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Companies: Cloud-based CRM
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