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Articles: Cloud-based CRM
XpressBuy lets consumers purchase directly from ads.
With the new application, life sciences firms can deliver more personalized customer interactions.
The deal expand's 8x8's presence in Europe and enhance its contact center capabilities.
The release offers a multichannel agent interface for Salesforce, new outbound campaign management, automated actions in WFO, new reporting options, and additional APIs for a growing developer ecosystem.
The SDK allows developers to integrate Nexus support functionality directly into their consumer or business apps.
Upgrade brings improved performance, smarter analytics, and expanded data access.
VCC Global uses local connectivity and language translation to provide worldwide customer and employee engagement.
New integration automatically ranks and routes leads by likelihood to close.
Panopto latest version lets users manage videos within Salesforce.
Alorica will deliver end-to-end customer experience management with Salesforce's Customer Success Platform.
Competitive Analytics is a fully integrated business intelligence analytics solution for its cloud-based call center platform.
Listware Online brings cloud-based contact data quality to business users.
Maritz CS for Salesforce integrates customer data into Salesforce applications.
ConnectLeader Click Dialer is a new click-to-call softphone being launched as part of the ConnectLeader for Salesforce V2 release available from appExchange.
The latest edition of Maximizer CRM 2015 further enhances usability, flexibility, and security.
The latest edition of X2Engine open source CRM sales software, process management framework, and marketing automation platform offers new reporting, API, and user interface improvements.
New languages round out Lexalytics' text and sentiment analytics.
In forming an exclusive licensing partnership with HuddleUp, Medallia aims to strengthen team cooperation and improve bottom lines.
Companies join forces tro deliver more data about marketing campaigns.
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