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Articles: Cloud-based CRM
The additions to Blackbaud Altru include features for ticketing, event management, and fundraising.
Adobe's innovations surround deeper Marketing Cloud integrations, the real-time enterprise, and mobile marketing.
Founded by a former Salesforce.com executive, Tactile debuts Tact, a mobile app that syncs sales data from multiple sources.
Spanning's cloud-to-cloud Backup for Salesforce is now available on Salesforce AppExchange.
Aspect Software's Proactive Engagement Suite is a cloud-based customer communications platform.
The partnership between Roambi and Box enables reports to be generated and seen on any mobile device.
The partnership between 8x8 and Teleopti delivers integrated virtual contact center and workforce management solutions.
The two cloud-based contact center solutions providers bring their products together.
CorvisaCloud taps Equinix to extend security and control to enterprise contact center communications.
Aspect's WFO 8.0 and Aspect Mentor expand the reach of speech analytics beyond basic call recordings.
Marketing Studio 9 includes updates to technology, collaboration.
Qliktag's Q*Engine is a merchandising solution with individual product promotion and activation via iBeacon, NFC, standard barcode, or QR code.
ChannelAdvisor Digital Marketing is one platform for managing all sorts of campaigns.
The SAP-Accenture partnership will accelerate the time to value for joint solutions.
Service2Media's Certa Push os a push messaging service for financial services and media firms and government entities.
New capabilities are added to sales, service, and marketing applications across the board.
SAP Business One 9.0 offers enhanced predictive analytics for SMBs running on the SAP HANA platform.
Conversocial's new Conversations solution lets contact centers handle social media inquiries.
Pipeliner CRM now syncs data with Google Contacts and Google Tasks.
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