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Articles: Cloud-based CRM
SmarterHQ uses email triggers to help marketers personalize customer interactions through integration to Oracle Marketing Cloud.
With consumers now in control of the conversation, businesses must start approaching the customer as a lifelong relationship that needs to be nurtured.
inMotionNow's marketing workflow management solutions now interoperate with Adobe's Experience Manager, part of the Adobe Marketing Cloud.
ShippingEasy's customer management add-on helps e-commerce retailers increase sales from existing customers.
The integration aims to help companies unite online and offline customer data and feedback for a more complete view of their customers.
The company announced three new applications, a cloud-based photography service, and a range of updates for a number of its flagship applications, as well as new integration features linking Creative Cloud and Marketing Cloud.
With Sitecore's latest enhancements, data collection and machine learning tools give companies faster access to contextual customer insights.
The upgrades aim to help companies tailor their shopping experiences to customer demands.
Adobe Advertising Cloud users can now track ad campaigns on mobile devices.
The sales solutions providers are among the first partners to integrate with LinkedIn Sales Navigator.
The NICE Satmetrix solution is a fully-integrated, self-service, analytics-driven voice of the customer offering.
Doxim's new software version features new workflows, mobile components, and campaign management.
Eight new product enhancements round out the latest releases.
The proliferation of data is just one of the challenges of an increasingly sophisticated sales landscape—and salespeople need all the digital help they can get.
During the conference's day-two general session, speakers took the stage to assert the benefits of Oracle's Customer Experience Cloud application suite.
The latest version of the company's Sky Platform is a cloud-centric solution that aims to accelerate digital transformation initiatives.
Genesys has made its PureEngage contact center solution available to Oracle Cloud Infrastructure users and integrated it with most of Oracle's software solutions. (Featured on SmartCustomerService.com.)
At its annual user conference, Oracle announces new AI tools for its Adaptive Intelligent Apps and Intelligent Bot solutions.
ZynBit enables customer teams with sales intelligence and workflow efficiency
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Companies: Cloud-based CRM
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