Articles: Cloud-based CRM
Jacada's Visual IVR is certified for use with the Cisco Unified Customer Voice Portal. (Featured on SmartCustomerService.com.)
SessionM brings mobile marketing cloud solutions to worldwide partners to help companies automate mobile marketing.
Co/Labs enables real-time communication and document sharing between channel teams and their partners and resellers.
Antavo and Emarsys partner to provide e-commerce loyalty programs that reward customers for behavior, not purchases.
V-Person Live Chat combines virtual and real support with the tight integration of a single knowledgebase, unique feedback loop, and customizable workflows. (Featured on SmartCustomerService.com.)
Five9, a provider of cloud-based contact center software, today launched the Summer 2016 release of its Virtual Contact Center (VCC). (Featured on SmartCustomerService.com.)
Oracle Data Cloud's B2B audience solution includes 400 million business users and 1 million addressable U.S. companies.
Customer Benchmarking Engine provides SaaS companies with artificial intelligence-powered comparative insights into customer health and success.
Salesforce API is now a part of Appy Pie's new CRM offering.
ActionCX from MaritzCX turns customer feedback into insights that can drive company-wide change.
Ytel's message360° API provides Zoho CRM customers with multichannel capabilities. (Featured on SmartCustomerService.com.)
SRK drops an Analytics Tab in Salesforce.com to integrate spreadsheets, relational databases, third-party cloud services, network devices, and social media.
Lexalytics' Semantria text analytics platform can now be deployed on Microsoft Azure.
Salesbox CRM joins AppDirect's ecosystem of coud services.
Socious unveils new tools to help association professionals and community managers make more informed decisions about steering and growing their communities.
The integration between noHold and ServiceNow brings together virtual assistants and knowledge bases.
Advancements in the proposal and sales content management solution increase collaboration capabilities for RFPs and other content.
CRMNEXT's new Vivid Journey and Autonoma Integration Designers are added to its cloud-based CRM platform.
Experian Data Quality provides self-service address validation on edq.com.
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Companies: Cloud-based CRM
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