Articles: Cloud-based CRM
Media Mix Optimizer is an intelligent, cloud-based solution that gives marketers consolidated real-time insights into how all of their media vehicles and investments are performing.
GetFeedback becomes a Salesforce Health Cloud launch partner, enabling healthcare organizations to collect feedback from patients within Salesforce.com.
Hotline offers in-app messaging, rich campaigns, and FAQs for mobile apps. (Featured on SmartCustomerService.com.)
Broadview's OfficeSuite Connector is now available on the Salesforce.com App Exchange. (Featured on SmartCustomerService.com.)
LiveRamp enables broader distribution of Adobe Marketing Cloud Audiences across addressable TV, mobile, and desktop channels.
Atlas provides a messaging infrastructure, security, and back-end analytics.
Merkle is working with Oracle Marketing Cloud to enhance its marketing capabilities.
The integration brings task management through Salesforce.com into Gmail and Microsoft Outlook inboxes.
InGenius Connector Enterprise 4.0 now provides telephony support in Salesforce.com Omni-Channel. (Featuredon SmartCustomerService.com.)
The Colligo Engage Mobile Content Management Platform now uses Microsoft Azure Active Directory to deliver single sign-on; Microsoft Azure Stream Analytics; and Microsoft Azure API Management.
Concord's Salesforce.com integration allows users to generate and manage contracts directly from within Salesforce.com.
An improved user experience is the center of Noble Systems' upgraded mobile contact center management tool. (Featured on SmartCustomerService.com.)
Improved visual developer tools enable faster, easier self-service application development. (Featured on SmartCustomerService.com.)
Heywire's text messaging platform for sales and customer service is now available on the Salesforce.com AppExchange.
Fuzzy Logix's flagship data analytics product, DB Lytix, is now available on Teradata Cloud.
The Platinum Partner designation recognizes the growth of SpringCM apps in the Salesforce.com ecosystem.
The integration between CSI and Clarity Connect brings complete workforce optimization capabilities for contact centers using Skype for Business. (Featured on SmartCustomerService.com.)
IOVOX's call tracking will deliver insight to Cobweb's small business customers.
Tickr and Oracle Social Cloud together can surface even greater social intelligence.
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Companies: Cloud-based CRM
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