| Articles: Cloud-based CRM |
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Coveo's self-learning Intelligent Search solutions are now available through Avanade Managed Services.
CRM Across the Wire,
Posted 14 Jun 2016
The Altitude Xperience is a complete cloud-based contact center solution. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 13 Jun 2016
IBM adds sentiment analysis to Twilio's developer platform.
CRM Across the Wire,
Posted 31 May 2016
Page Performance offers deeper visibility and actionable insights into Web site speed.
CRM Across the Wire,
Posted 24 May 2016
AbiliTec provides marketers with a single, current, and accurate view of consumers across channels.
CRM Across the Wire,
Posted 24 May 2016
Invoca for Salesforce Marketing Cloud extends call intelligence to include offline customer conversations.
CRM Across the Wire,
Posted 20 May 2016
Integration of Visual IVR with Salesforce.com's customer service platform offers users more information access. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 20 May 2016
Acumen Solutions leverages Salesforce.com's cloud, mobile, social, IoT, and data science technologies to accelerate business transformation for retailers.
CRM Across the Wire,
Posted 20 May 2016
Kitewheel 2016 helps marketers orchestrate and manage customer journeys.
CRM Across the Wire,
Posted 19 May 2016
Updated SutiCRM provides a more holistic view of customers and their interactions.
CRM Across the Wire,
Posted 19 May 2016
A new integration syncs email and calendar data between Microsoft Office 365 and Salesforce.com.
CRM Across the Wire,
Posted 18 May 2016
Wipro and Xactly are pairing up to create cloud-based solutions to help companies with sales performance management.
CRM Across the Wire,
Posted 17 May 2016
The partnership between Eptica and SpiceCSM enables companies to deploy end-to-end customer engagement hubs.
CRM Across the Wire,
Posted 17 May 2016
Aspect Mila is a chatbot to help users access the Aspect EQ Workforce Optimization suite. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 13 May 2016
With Zendesk SMS, companies can send and receive text messages through Zendesk. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 13 May 2016
New capabilities include dynamic content optimization, vdeo, mobile, and location data.
CRM Across the Wire,
Posted 11 May 2016
Companies can now serve customers through the WeChat global messaging service.
CRM Across the Wire,
Posted 10 May 2016
New features are added SutiDesk, SutiSoft's online helpdesk software.
CRM Across the Wire,
Posted 10 May 2016
Badgeville extends digital motivation across the Salesforce.com ecosystem.
CRM Across the Wire,
Posted 06 May 2016
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Companies: Cloud-based CRM
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