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Articles: Cloud-based CRM
TrustSphere leverages the power of CRM analytics to deliver sales insights and collaborative selling capabilities for salesforce.com customers.
The Zappix solution includes visual IVR and multichannel self-service access to customer service for utility customers
Extend yourself beyond the reasonable to increase engagement.
SalesMax is now integrated with Salesforce.com's Sales Cloud.
The new features in Behavior Platform 5.0 empower companies to deliver sophisticated, scalable, and secure gamification programs across their customer and employee-facing applications.
Integrated cloud solution offers comprehensive compliance with latest FCC Do-Not-Call regulations.
The Recurring Revenue Solution Accelerator delivers actionable analysis to help subscription-based businesses drive renewals, reduce churn, and grow new revenue.
Gainsight unlocks the power of customer data in the $500 billion subscription economy.
Companies can now accelerate sales opportunities through the Salesforce Sales Cloud integration.
The partnership between SmartFocus, Scribe, and Microsoft enables greater marketing personalization.
The integration enables HiveSocial for Customer Service community conversations to be escalated into Salesforce Service Cloud.
Companies can customize app offerings for employees with the new Salesforce Private AppExchange cloud platform.
The new CorvisaCloud boasts several new features and deep Salesforce.com integration.
THECALLR enables call tracking, real-time IVR, automated outbound voice marketing, click-to-call, and integration into any business application or CRM solution.
Five9's acquisition of SoCoCare strengthens its position in social and mobile customer care.
Interactive Intelligence's partnership with OrgSpan leads to a social customer service and enhanced directory offering.
Ellucian Enterprise CRM offers recruiting and student advancement tools for colleges and universities.
OpenSpan Activity Intelligence captures worker activity and transaction insight in customer-facing business units.
JiveX offers Facebook, Twitter, and Marketo integrations, gamification, and community analytics.
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