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Articles: Cloud-based CRM
Integrations create a single cloud-based platform for social listening and business insights.
Desk 360 offers SMBs a collection of tools for greater customer insights and context. (Featured on SmartCustomerService.com.)
BusinessCoder provides firmographic data for 25 million business records.
Alteryx has joined the Microsoft Azure Marketplace as a leading platform for self-service data analytics in the cloud.
Partners can bundle new cloud-based contact center services from Five9 with PBX. (Featured on SmartCustomerService.com.)
Memeni has launched a while-label, cloud-based platform for companies to build their own online communities.
WealthEngine participates as a Salesforce.com Financial Services Cloud launch partner to transform the client-advisor experience.
Bundles are delivered as unified communications as a service for contact center as a service. (Featured on .)
Deloitte Digital is extending the reach of Salesforce.com Financial Services Cloud with its Connected Bank Solutions.
General Dynamics' CXP is a contact center platform based on Genesys technology.
Interactive Intelligence's PureCloud Engage is now available on the Salesforce.com AppExchange. (Featured on SmartCustomerService.com.)
Opower's upgraded platform offers more advanced business intelligence and customer analytics for utilities.
HEDA enables colleges and universities to connect with students, alumni, faculty, and staff in new ways.
IOVOX Insights enables telecom service providers to monetize call data while delivering value-added analytics to clients.
Unmetric's integration with Oracle Social Cloud will help companies track performance and benchmark social campaigns against competitors.
Media Mix Optimizer is an intelligent, cloud-based solution that gives marketers consolidated real-time insights into how all of their media vehicles and investments are performing.
GetFeedback becomes a Salesforce Health Cloud launch partner, enabling healthcare organizations to collect feedback from patients within Salesforce.com.
Hotline offers in-app messaging, rich campaigns, and FAQs for mobile apps. (Featured on SmartCustomerService.com.)
Broadview's OfficeSuite Connector is now available on the Salesforce.com App Exchange. (Featured on SmartCustomerService.com.)
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