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Articles: Cloud-based CRM
Network-based service to enable financial services firms to meet Dodd-Frank and MiFID mobile recording regulations.
Agents can now support customers from anywhere on their iPhones.
Zendesk plans to integrate Zopim's live and proactive chat software with its customer service platform.
CRM, marketing automation integration aligns demand generation with key sales activities
Invoca Signal brings marketing automation capabilities to inbound phone calls.
Ramius' free Recollective Baseline service lets anyone conduct qualitative research.
D&B's improved D&B360 Connector offers faster, easier access to D&B business insight.
Jaspersoft's new Extract, Transform, and Load (ETL) Expanded Big Data Edition lets users get more from big data.
Intent and adoption of these BI features are high.
Today's solutions are lower in cost, offer predictive capabilities, and require less technical know-how to operate.
SugarCRM will be powered by D&B's business content.
Shopper Ratings is the latest addition to the Answers Cloud Services product suite.
The additions to Blackbaud Altru include features for ticketing, event management, and fundraising.
Adobe's innovations surround deeper Marketing Cloud integrations, the real-time enterprise, and mobile marketing.
Founded by a former Salesforce.com executive, Tactile debuts Tact, a mobile app that syncs sales data from multiple sources.
Spanning's cloud-to-cloud Backup for Salesforce is now available on Salesforce AppExchange.
Aspect Software's Proactive Engagement Suite is a cloud-based customer communications platform.
The partnership between Roambi and Box enables reports to be generated and seen on any mobile device.
The partnership between 8x8 and Teleopti delivers integrated virtual contact center and workforce management solutions.
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