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Articles: Cloud-based CRM
3CLogic and Lime Light CRM join forces to provide marketers enhanced contact center performance with continuity-based processing and campaign management.
New solutions offer tools for program management, community engagement, marketing communications, and fundraising.
Cyara Five performs testing on IVR, speech recognition, routing, and other contact center capabilities. (Featured on SpeechTechMag.com.)
The new Salesforce1 Mobile App offers more than 30 new features in a single business app.
Bluenose's customer success platform launches on Salesforce AppExchange.
Aptean will continue to offer industry-specific solutions for its different vertical markets.
Latest release enhances omnichannel capabilities to support mobile and social sales operations.
The cloud-based ONE Engagement Hub helps brands create personal interactions across touchpoints.
Synety adds telephony apps inside Salesforce CRM.
Microsoft's ongoing collaboration with SAP seeks to improve cloud and data interoperability and deliver new mobile and productivity solutions.
Companies can now deploy analytics in the SAP HANA Enterprise Cloud.
Salesforce.com unveils lead and referral engine for retail banking as the first in a series of financial services solutions.
Businesses can use Medallia to analyze text in 39 languages.
New product enhancements bring greater attention to mobile, simplified user interfaces, and tighter integrations.
Changes to Adobe Analytics include predictive analytics capabilities and live stream.
With new synchronization technology that connects Salesforce1 and Heroku, any company can now build the next generation of engaging customer apps
Combined solution enables Oracle Eloqua users to accelerate the localization of marketing campaigns to reach global audiences faster.
Bringing the MicroStrategy Analytics Platform and MicroStrategy Mobile Platform to Amazon Web Services makes business intelligence available for a little as $1 an hour.
Spectrum Spacial helps businesses connect the dots between data and geography.
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